Effective Date: 03/07/2025

At Rio Massage (referred to as "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, book an appointment, or use our services. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

- Personal Information:

- Name

- Contact information (email address, phone number)

- Appointment preferences (e.g., service type, date, time)

- Payment information (e.g., credit card details for transactions)

- Health Information:

- Medical conditions, allergies, or injuries disclosed to ensure safe and effective service.

- Technical Information:

- IP address, browser type, device information, and browsing behavior when you visit our website.

2. How We Use Your Information

We use your information for the following purposes:

- To schedule, confirm, and manage your appointments.

- To provide personalized massage services tailored to your needs.

- To process payments and send receipts.

- To communicate with you about your appointments, promotions, or updates.

- To improve our website, services, and customer experience.

- To comply with legal obligations and protect our rights.

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3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

- Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, booking software) to facilitate our services.

- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

- Health and Safety: In cases of medical emergencies, we may share relevant health information with medical professionals.

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4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

- Using secure booking and payment platforms.

- Encrypting sensitive data during transmission.

- Regularly updating our security practices.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your information will be securely deleted or anonymized.

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6. Your Rights

You have the following rights regarding your personal information:

- Access: Request a copy of the personal information we hold about you.

- Correction: Request corrections to any inaccurate or incomplete information.

- Deletion: Request the deletion of your personal information, subject to legal obligations.

- Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, please contact us at .

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7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can disable cookies in your browser settings, but this may affect your ability to use certain features of our website.

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8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

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9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it promptly.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services after such changes constitutes your acceptance of the revised policy.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Rio Massage

Email:

Phone: